COVID-19 UPDATES FOR GUESTS

Dear valued guests, 

OPENING May 7th, 2021 - Now taking bookings! 

Please note that between May 7th and May 24th we can only accept bookings from folks living in the Interior Health Authority and Northern Health Authority. If you had a booking during this time and do not live in these regions you will be contacted about moving or cancelling your reservation. 

Please note all RVs in May we are asking to be self-contained as our public washrooms will not be open in May.

GENERAL UPDATES

To ensure the safety of our staff and the Canim Lake community, we are taking increased safety precautions to prevent the spread of the coronavirus. With the newly placed provincial guidelines, please expect the following changes:

• There will be a contactless check-in in the office and if you wish to e-transfer your balance prior to arrival that is an option. Masks are mandatory while inside the office. (Mask exemptions for kids under 12 and any folks with medical/other exceptions).
• Cleaning protocols for cabins and condos are in place. Staff will have access to full PPE while cleaning. We have removed "high-contact" items from units such as magazines, brochures, salt and pepper shakers, extra blankets, etc. If you are in a condo or cabin and would like an extra blanket for your stay we ask that you bring these. 
• We will be limiting visitors inside the office to check-in/check-out and water rentals only throughout the fall. No scheduled office hours. 
• Only one person from your group will be allowed in the office at any given time and we ask you sanitize your hands at the station before entering.
• Check-in and check-out times may be changed to ensure adequate cleaning and turnover time in condos and cabins. 
• Please do not go into other people's condos and cabins. Stick to your own units.
• Please socially distance from anyone outside your bubble and be respectful of others on the property. 

RVs - Check-out 11am- Check-in 1pm
Condos and Cabins - Check-out - 11:00am- Check-in - 2:00pm

• We will be following the BC medical health officer’s directions concerning physical distancing and gathering sizes with all our guests. 

As always deposits remain non-refundable unless there are travel restrictions in place or we are closed. Deposits are how we pay our mortgage, liability insurance, taxes and other expenses to keep us going through the whole year. 

As a small business in our second year of operation, this is an extremely challenging time and we thank you for your understanding as we try to find solutions that work for everyone. 
We recognize this is an evolving situation. 

We will continue to update you as we find out more information. 

Thanks again for all the support. 

We look forward to hosting you!
Leanne and Bear (& Ryker and Roxy)