COVID-19 UPDATES FOR GUESTS

Dear valued guests, 

GENERAL UPDATES

To ensure the safety of our staff and the Canim Lake community, we are taking increased safety precautions to prevent the spread of the coronavirus.

• There will be a contactless check-in in the office and if you wish to e-transfer your balance prior to arrival that is an option. Masks are mandatory while inside the office. (Mask exemptions for kids under 12 and any folks with medical/other exceptions).
• Public washrooms are now open! 
• Cleaning protocols for cabins and condos are in place. 
• No scheduled office hours. We will be available between 9am and 7pm. Ring the bell if you need us! We ask you only ring the bell after 7pm for an emergency.
• Check-in and check-out times may be changed to ensure adequate cleaning and turnover time in condos and cabins. 
• Please do not go into other people's condos and cabins. Stick to your own units.
• Please socially distance from anyone outside your bubble and be respectful of others on the property. 

RVs - Check-out 11am- Check-in 1pm
Condos and Cabins - Check-out - 11:00am- Check-in - 2:00pm

• We will be following the BC medical health officer’s directions concerning physical distancing and gathering sizes with all our guests. 

As always deposits remain non-refundable unless there are travel restrictions in place or we are closed. Deposits are how we pay our mortgage, liability insurance, taxes and other expenses to keep us going through the whole year. 

As a small business in our second year of operation, this is an extremely challenging time and we thank you for your understanding as we try to find solutions that work for everyone. 
We recognize this is an evolving situation. 

We will continue to update you as we find out more information. 

Thanks again for all the support. 

We look forward to hosting you!
Leanne and Bear (& Ryker and Roxy)