July 28, 2020

Dear valued guests, 

To ensure the safety of our staff and the Canim Lake community, we are taking increased safety precautions to prevent the spread of the coronavirus. Even though we are now in Phase 3, we are still aware of the risks. With the newly placed provincial guidelines, please expect the following changes:

• All RV's have to be self contained with washroom facilities. Our public washrooms and shower facilities will remain closed this entire season. If you are not in a full hookup site, we have purchased a large portable waste tank (144 L) guests can use free of charge to transport waste to sani station. 
• No tent camping, or tent trailer camping. Self contained RVs only. If you are traveling with family with access to their facilities, tenting is ok. 
• The undercover space will remain closed to prevent gatherings for the remainder of the season. 
• There will be a contactless check-in in the office and if you wish to e-transfer your balance prior to arrival that is an option. 
• Cleaning protocols for cabins and condos are in place. Staff will have access to full PPE while cleaning. We have removed "high-contact" items from units such as magazines, brochures, salt and pepper shakers, extra blankets and throw pillows. If you are in a condo or cabin and would like an extra blanket for your stay we ask that you bring these. 
• We will be limiting visitors inside the office to check-in/check-out and water rentals only throughout the summer. No scheduled office hours. 
• Only one person from your group will be allowed in the office at any given time and we ask you sanitize your hands at the station before entering.
• Check-in and check-out times may be changed to ensure adequate cleaning and turnover time in condos and cabins. 
• Limit of 5 people max for all boat rentals. 
• We ask you do not have more than 6 people at your campfires - and no mass gatherings on the beach. This will be strictly enforced. 
• Please do not go into other people's condos and cabins. Stick to your own units. 
• Please socially distance from anyone outside your bubble and be respectful of others on the property. 

RVs

- Check-out 11am

- Check-in 1pm

Condos and Cabins 

- Check-out - 10:45am

- Check-in - 2:30pm

• We will be following the BC medical health officer’s directions concerning physical distancing with all our guests. 
• No large group gatherings 
• All feedback forms will be electronic this year (no paper forms). 

And to thank you for following the rules - we are offering FREE WIFI this year to guests. Still no streaming and gaming, but you can check your emails and social feeds all day long! And be sure to tag us @southpointcanim 

As always deposits remain non-refundable. If you cancelled and let us know by June 7th, we applied your deposit to 2021. Otherwise we are open and our booking terms apply. Deposits are how we pay our mortgage, liability insurance, taxes and other expenses to keep us going through the winter season. 

As a small business entering our second year of operation, this is an extremely challenging time and we thank you for your understanding as we try to find solutions that work for everyone. 

We recognize this is an evolving situation. We will continue to update you as we find out more information. Thanks again for all the support. 

We look forward to hosting you this season! 

Leanne and Bear (& Ryker and Roxy)