October 26th, 2020

Dear valued guests, 

SOUTH POINT RESORT - OPERATIONAL DATES

• Open December 20, 2020 - March 7th, 2021
• Open May 1, 2021 - October 1, 2021 

UPDATE ON GROUPS FOR 2021

As we rapidly have to evolve our business model with a temporary move away from large groups to smaller groups and individual bookings we have made some big decisions for 2021 and the upcoming months. Keep in mind this decision is for the safety of our guests and community as we navigate the next year. 

We are not booking large groups or family reunions for 2021 as we expect gathering caps to still be in place for next summer, and we can’t risk another spring of mass cancellations. If we have not already connected with you about your group booking next year, please give me a call to discuss what this means for you. This is a very large part of our business, and this decision was not made lightly. We are trying to be proactive so we can fill spaces now instead of scrambling in the spring. If you are a part of one of these groups scheduled for next year, please reach out to your group organizer for details. 

GENERAL UPDATES

To ensure the safety of our staff and the Canim Lake community, we are taking increased safety precautions over the winter to prevent the spread of the coronavirus. With the newly placed provincial guidelines, please expect the following changes:

• There will be a contactless check-in in the office and if you wish to e-transfer your balance prior to arrival that is an option. 
• Cleaning protocols for cabins and condos are in place. Staff will have access to full PPE while cleaning. We have removed "high-contact" items from units such as magazines, brochures, salt and pepper shakers, extra blankets and throw pillows. If you are in a condo or cabin and would like an extra blanket for your stay we ask that you bring these. 
• We will be limiting visitors inside the office to check-in/check-out and water rentals only throughout the fall. No scheduled office hours. 
• Only one person from your group will be allowed in the office at any given time and we ask you sanitize your hands at the station before entering.
• Check-in and check-out times may be changed to ensure adequate cleaning and turnover time in condos and cabins. 
• We ask you do not have more than 6 people at your campfires - and no mass gatherings on the beach. 
• Please do not go into other people's condos and cabins. Stick to your own units. 
• Please socially distance from anyone outside your bubble and be respectful of others on the property. 

RVs

- Check-out 11am

- Check-in 1pm

Condos and Cabins 

- Check-out - 11:00am

- Check-in - 2:00pm

• We will be following the BC medical health officer’s directions concerning physical distancing with all our guests. 
• All feedback forms will be electronic this year (no paper forms). 

And to thank you for following the rules - we are offering FREE WIFI this year to guests. Still no streaming and gaming, but you can check your emails and social feeds all day long! And be sure to tag us @southpointcanim 

As always deposits remain non-refundable. If you place a deposit for 2021 that deposit is non-refundable. Deposits are how we pay our mortgage, liability insurance, taxes and other expenses to keep us going through the whole year. 

As a small business in our second year of operation, this is an extremely challenging time and we thank you for your understanding as we try to find solutions that work for everyone. 

We recognize this is an evolving situation. We will continue to update you as we find out more information. Thanks again for all the support. 

We look forward to hosting you!

Leanne and Bear (& Ryker and Roxy)